Community Tax is ideal for individuals and small business owners facing IRS or state tax issues, including back taxes, audits, or wage garnishments. With over a decade of experience, they offer personalized tax relief solutions.
Founded in 2010, Community Tax has assisted over 110,000 clients in resolving tax problems. They specialize in services like Offer in Compromise, audit representation, and installment agreements. Their team comprises licensed tax professionals, including CPAs and attorneys, ensuring expert guidance throughout the resolution process.
If you’re dealing with significant tax debt and seek a comprehensive, professional approach to resolution, Community Tax is a strong contender.
Key Facts at a Glance
Need-to-Know Basics
| Feature | Details |
| BBB Rating | A+ |
| Minimum Debt Required | $9,000–$10,000 |
| Free Consultation | Yes |
| Average Fees | $2,000–$4,000 |
| Money-Back Guarantee | Limited refunds available if the IRS denies your case |
| Services Offered | Offer in Compromise (OIC) – Installment Agreements – Tax Lien & Levy Help – Audit Representation – Penalty Abatement – Back Taxes Assistance – Payroll Tax Resolution – Bookkeeping & Accounting |
| Serves All 50 States | Yes |
| Founded | 2010 |
| Location | Jacksonville, FL |
Pros & Cons
What to Know Before Choosing
| ✅ Pros | ❌ Cons |
| Free initial consultation | Minimum debt required is relatively high ($9,000+) |
| A+ BBB rating with thousands of positive reviews | No mobile app or client portal for real-time updates |
| Full-service firm with CPAs, EAs, and tax attorneys | Limited transparency on fee structure until consultation |
| Offers both tax resolution and ongoing accounting | Money-back guarantee is limited to certain conditions |
| Nationwide service coverage (all 50 states) |
What Makes Community Tax Stand Out?
Community Tax earns its reputation through a blend of professional expertise, broad service offerings, and national reach—making it a strong choice for taxpayers facing complex or large IRS issues.
Free Consultation with No Obligation
Many companies require upfront payments before offering actionable advice. Community Tax offers a no-cost consultation so you can get a clear picture of your tax situation before committing to anything.
Experienced, Full-Service Team
With over a decade of experience and a team that includes CPAs, Enrolled Agents, and tax attorneys, Community Tax brings deep expertise to every case. They can handle both federal and state issues, as well as bookkeeping and long-term tax planning.
Wide Range of Services
Unlike firms that only focus on tax resolution, Community Tax also offers audit defense, back tax filing, and accounting—making them a one-stop shop for financial peace of mind.
Nationwide Availability
They operate in all 50 states, ensuring help is available regardless of where you live.
What to Watch Out For
While Community Tax has a lot to offer, there are some limitations and trade-offs to keep in mind:
Not Ideal for Smaller Tax Debts
Community Tax generally works with clients who owe $9,000 or more. If your tax debt is under that threshold, you may want to consider a DIY approach or a provider that caters to lower-debt cases.
Limited Fee Transparency
They don’t list exact prices on their site, and costs are only revealed after the initial consultation. While fees often range between $2,000 and $4,000, the lack of clear pricing may frustrate some users.
No Client Portal or App
Unlike some larger firms, Community Tax does not currently offer a mobile app or digital client dashboard. If you’re looking for 24/7 access to your case updates, this might be a drawback.
Money-Back Guarantee is Limited
While they do offer refunds in some cases, the guarantee is conditional and not as clearly defined as other competitors’ policies.
Top Services Offered
How They Help You
Community Tax offers a wide array of tax relief and support services tailored to individuals and small business owners:
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Offer in Compromise (OIC): Negotiate with the IRS to settle your tax debt for less than you owe.
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Installment Agreements: Set up affordable monthly payments to satisfy IRS debt over time.
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Tax Lien & Levy Help: Remove or prevent IRS seizures like wage garnishments or bank levies.
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Audit Representation: Licensed professionals represent you in front of the IRS during an audit.
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Penalty Abatement: Request a reduction or removal of IRS penalties based on reasonable cause.
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Back Taxes Assistance: Get help filing old returns and resolving long-standing IRS issues.
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Payroll Tax Resolution: Business owners can address unpaid payroll taxes to avoid severe penalties.
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Bookkeeping & Accounting: Ongoing financial services to prevent future tax problems.
How the Process Works
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Free Consultation – Speak with a tax specialist to understand your options.
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IRS Account Investigation – They obtain your transcripts and analyze your tax history.
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Proposal for Relief Options – Based on your financials, they recommend the best solution.
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Negotiation with IRS or State – Licensed reps engage with tax authorities on your behalf.
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Final Resolution or Payment Plan – You agree to a settlement or a long-term repayment structure.
Pricing and Fees
What You’ll Pay
Free Consultation Available?
✅ Yes — Community Tax offers a 100% free, no-obligation consultation to assess your situation and outline possible solutions.
Fee Structure
Community Tax does not publish a flat-rate pricing model. Instead, they offer custom quotes based on your specific case, the complexity of your tax issue, and which services you need. Most clients report fees in the range of $2,000 to $4,000, which is in line with industry averages.
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Some resolution services (like Offer in Compromise or audit representation) may cost more depending on how much back-and-forth is required with the IRS.
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Their pricing includes case investigation, proposal development, and negotiation with the IRS or state agency.
Money-Back Guarantee or Refund Policy
Community Tax does offer limited refunds, but only under specific conditions (e.g., if the IRS denies your resolution and you qualify under their refund terms). This is less robust than competitors who offer 14–30 day satisfaction guarantees.
Transparent vs. Custom Quotes
While they don’t advertise pricing upfront, many customers say the company is clear about costs during the consultation process. Still, the lack of listed rates can be a downside for users seeking immediate clarity online.
Disclaimer: Your final cost will depend on the complexity of your tax situation, the total debt involved, and the level of representation required. Always request a full estimate in writing before committing.
Who It's Best For
Is This Right for You?
Community Tax is best suited for individuals and small business owners facing significant tax issues who want a full-service, hands-on approach from licensed professionals.
✅ Ideal For:
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Tax debt of $9,000 or more: If your IRS or state debt is under this threshold, the cost of professional help may outweigh the benefit.
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Complex tax problems: Community Tax is equipped to handle Offers in Compromise, audit representation, and multi-year back tax filings.
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People who want ongoing support: They also offer bookkeeping and tax preparation services, making them ideal for users seeking year-round financial help.
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Nationwide taxpayers: They serve all 50 U.S. states, so location isn’t a barrier to access.
🚫 May Not Be Right For:
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Taxpayers with small or straightforward tax issues
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Those seeking a DIY or tech-driven solution (no app or online portal)
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Users looking for flat-rate pricing transparency before a consultation
| Business Type | Recommended? |
| W-2 Employees | ✅ Yes |
| 1099 Freelancers | ✅ Yes |
| Small Business Owners | ✅ Yes |
| Corporations (with large payroll tax issues) | ⚠️ Case-by-case |
| Low-income filers with <$9K debt | ❌ Not ideal |
Bottom Line
Conclusion and Final Verdict
Community Tax stands out as a reliable, well-established tax relief firm with over a decade of experience and a strong BBB rating. Their team of CPAs, tax attorneys, and Enrolled Agents offers a high level of professionalism—especially valuable if you’re dealing with complex tax issues like audits, large back taxes, or Offers in Compromise.
While the lack of upfront pricing may deter some users, their free consultation and nationwide availability make them worth considering for anyone facing $9,000 or more in IRS or state tax debt.
When to Choose Community Tax:
When you’re overwhelmed by tax debt and want licensed experts to take over the negotiation and resolution process—from audit defense to payment plans and penalty reduction.
✅ Get Your Free Tax Consultation
FAQs
What is Community Tax’s minimum tax debt requirement?
They typically work with clients who owe $9,000 or more in IRS or state tax debt.
How much does Community Tax charge?
Fees vary by case but typically range from $2,000 to $4,000. Pricing is based on complexity and service type.
Is Community Tax legit and safe to use?
Yes. Community Tax has been in business since 2010, holds an A+ rating from the BBB, and employs licensed professionals including CPAs and tax attorneys.
What services do they offer?
They offer tax relief services like Offer in Compromise, installment agreements, audit representation, tax lien help, penalty abatement, back tax filing, and even bookkeeping and accounting.
Do they offer a money-back guarantee?
Community Tax offers limited refunds in some cases—typically if the IRS rejects your case and you meet their refund criteria. There is no blanket satisfaction guarantee.
We may receive a commission if you choose to work with this provider. Our reviews are independent and based on publicly available information at the time of writing. We do not provide legal or tax advice.
