Who This Service Is For
Five Star Tax Resolution is a tax relief company that works with U.S. taxpayers who are dealing with IRS debt, penalties, wage garnishments, unfiled returns, or other unresolved tax issues. Its service is aimed at people who want professional help understanding their options and navigating the IRS process with less stress and fewer mistakes.
The company focuses on common tax resolution services such as Offer in Compromise, IRS installment agreements, penalty abatement, Fresh Start-related relief, levy and wage garnishment help, and support for unfiled returns. That makes it especially relevant for taxpayers whose situation has gone beyond a simple balance due and now requires a more strategic resolution plan.
Years in business and focus:
According to its Better Business Bureau profile, Five Star Tax Resolution began business in 2013. The company presents itself as a tax resolution provider focused on helping clients assess their situation, choose an appropriate strategy, file required paperwork, and work through the resolution process with ongoing support.
Key Facts at a Glance
Need-to-Know Basics
| Feature | Details |
| BBB Rating | A+ |
| Minimum Debt Required | Typically $10,000+ |
| Free Consultation | Yes |
| Average Fees | Custom pricing based on case needs |
| Money-Back Guarantee | 100% money-back guarantee if you don’t save money or have your payments reworked |
| Services Offered | Offer in Compromise (OIC) IRS Installment Agreements Penalty Abatement IRS Fresh Start support IRS Levy and Wage Garnishment Help Unfiled Return Help Corporate Tax Preparation Services |
| Serves All 50 States | Yes |
| Founded | 2013 |
| Location | United States (nationwide service) |
Pros & Cons
What to Know Before Choosing
When reviewing a tax relief provider, the best way to judge fit is to weigh its strengths against its limitations. Below is a balanced look at where Five Star Tax Resolution appears strongest, and where some taxpayers may want more clarity before moving forward.
🏆 Pros
- Free consultation with a licensed tax attorney: The company promotes a free consultation, which makes it easier to evaluate your situation before committing.
- Broad range of IRS relief services: Five Star covers several of the most common tax resolution needs, including installment agreements, penalty relief, Offer in Compromise, Fresh Start-related help, and levy or garnishment support.
- Clear step-by-step process: The site outlines a four-step model, which can be reassuring for taxpayers who want structure and guidance.
- Strong BBB rating: Its BBB profile shows an A+ rating, which may help build confidence for users comparing providers.
- Support beyond one single solution: In addition to settlement-oriented services, the company also highlights help for unfiled returns and certain business-related tax needs.
Cons
- Pricing is not published upfront: You will likely need to go through a consultation before understanding the full cost of service.
- No public minimum debt threshold: The company does not clearly state a required minimum debt amount on its main website.
- Relief is never guaranteed: Even strong representation does not change the fact that IRS programs depend on eligibility, documentation, and financial circumstances.
- May be more than some taxpayers need: For small balances or simple payment-plan cases, full-service representation may not always be necessary.
- Refund language should be confirmed in writing: A refund policy is referenced on the BBB profile, but it is still wise to review your engagement terms carefully before signing.
Professional takeaway:
Five Star Tax Resolution looks most compelling for taxpayers dealing with active IRS pressure, multiple issues at once, or cases that require more than a basic payment plan. It is likely less essential for people with simple, low-balance issues who could resolve matters directly with the IRS on their own.
Top Services Offered
How They Help You
Five Star Tax Resolution presents itself as a full-service tax relief provider that helps taxpayers assess their eligibility, choose a strategy, submit required paperwork, and move through the IRS process with continuing support. That can be particularly useful if you are not sure which program fits your situation or if the IRS has already escalated collections.
Below are the primary services Five Star Tax Resolution highlights and how each one may help in practice.
Offer in Compromise (OIC)
Settle qualifying tax debt for less
Five Star Tax Resolution advertises help with the IRS Offer in Compromise program, including Form 656 preparation, attorney support, and IRS negotiation. This program is designed for taxpayers who may qualify to settle for less than the full amount owed.
This option is generally most relevant for taxpayers who:
- Cannot reasonably pay the full balance
- Have limited ability to pay based on income and assets
- Need a structured, professionally prepared submission
Because the IRS closely reviews OIC applications, professional preparation can matter, especially when the case is complex or documentation-heavy.
Installment Agreements
Create a manageable IRS payment plan
If paying in full is not realistic, Five Star Tax Resolution helps taxpayers pursue IRS installment agreements that fit their financial situation. This can be an effective path for reducing immediate pressure while bringing a tax account into better standing.
This service may be useful for:
- Taxpayers who need monthly payments instead of lump-sum resolution
- People trying to avoid liens, levies, or garnishments
- Cases where a realistic payment structure matters more than settlement
IRS Levy and Wage Garnishment Help
Address enforcement before it gets worse
Five Star highlights services related to IRS levies and wage garnishments, including help stopping wage garnishment and addressing collection actions that affect your paycheck or assets. This is one of the most urgent categories of tax relief because enforcement can directly impact day-to-day cash flow.
This can be especially important for:
- Workers facing active wage withholding
- Taxpayers receiving escalating IRS notices
- People who need quick intervention and a longer-term resolution plan
Penalty Abatement
Reduce penalties added to your tax bill
The company also promotes penalty abatement help, including first-time penalty abatement, reasonable-cause abatement, and Form 843 support. For many taxpayers, this matters because penalties can significantly increase the balance owed even when the original tax amount is manageable.
Penalty relief can work well alongside other strategies, such as installment agreements or broader IRS negotiations.
Fresh Start and Related Relief
Review your broader IRS relief options
Five Star Tax Resolution references the IRS Fresh Start Program as a way to help clients explore payment plans, penalty relief, and balance reduction options. In practice, this works less like one single product and more like a framework for evaluating which IRS relief path may be available.
That can be useful for taxpayers who know they need help but are not yet sure which specific resolution route fits their case.
How the Process Works
Step-by-Step Overview
Five Star Tax Resolution outlines a four-step process designed to simplify what is often an intimidating experience:
- Initial Consultation & Assessment
A first review of your tax situation, financial picture, and overall relief needs. - Tailored Strategy Development
A case-specific approach based on your goals and the IRS options that may apply. - Implementation & Filing
Preparation and submission of documentation and filings needed to move the case forward. - Ongoing Support & Review
Continued support as the case progresses and circumstances are reviewed over time.
Expert perspective:
This process is best suited for people who want guided representation rather than trying to interpret IRS notices, forms, and options on their own. It can add cost, but also clarity and structure, which many taxpayers value highly in stressful cases.
Pricing and Fees
What You’ll Pay
Pricing is one of the most important factors when choosing a tax relief service, but it is also one of the least standardized. Five Star Tax Resolution does not publish a fixed public pricing table on its main site, which suggests that cost is likely based on the scope of work, the complexity of the case, and the type of tax relief being pursued.
Free Consultation
Five Star Tax Resolution offers a free consultation with a licensed tax attorney. This gives prospective clients a chance to explain their tax issue, understand what kind of help may be needed, and determine whether professional representation is the right next step.
That initial review can be especially valuable if you are unsure whether your issue calls for a payment plan, penalty relief, a settlement attempt, or more urgent intervention.
Fee Structure
While Five Star does not prominently list standard pricing online, most tax relief companies structure fees according to the amount of work involved. That often means costs can vary depending on factors such as:
- How many tax years are involved
- Whether returns are missing or need correction
- Whether active collection action is underway
- The type of strategy pursued, such as OIC, penalty abatement, or installment agreement work
- How much documentation, negotiation, and follow-up your case requires
In practical terms, simpler cases are usually less expensive than cases involving multiple years, enforcement pressure, or more complex filings. This is why the consultation stage matters so much.
Refund and Satisfaction Policy
Five Star Tax Resolution’s BBB profile references a refund policy stating that the company provides a full refund if it cannot resolve your case. That said, refund language is something you should always review carefully in the engagement agreement, since definitions and limitations can matter.
It is smart to ask during your consultation:
- What exactly counts as a case resolution
- Whether all fees or only specific phases are refundable
- What milestones make portions of the fee non-refundable
Transparency and Expectations
Five Star appears to rely on case-specific evaluation rather than headline pricing, which is common in the tax relief industry. That can be reasonable, but it also means you should compare proposals carefully and make sure you understand scope, fees, and likely timelines before signing.
Professional assessment:
Five Star Tax Resolution is better viewed as a professional service for taxpayers who want guided help through a difficult IRS matter, not as a low-cost DIY shortcut. The value proposition is more about support, structure, and expertise than bargain pricing.
Disclaimer:
Final fees vary by case type, documentation needs, and the solution pursued. No tax relief company can ethically guarantee a specific reduction amount or IRS outcome.
Who It's Best For
Is This Right for You?
Five Star Tax Resolution is best suited for taxpayers whose IRS issue is large enough, stressful enough, or complicated enough to justify professional support. Its service mix suggests a stronger fit for real resolution work than for very simple cases.
Best suited for:
- Taxpayers dealing with multiple IRS problems at once
For example, debt, penalties, missing returns, and collection notices. - People facing wage garnishment or levy pressure
Especially when quick action and a coordinated plan are needed. - Individuals who want guided tax relief options
Including payment plans, penalty relief, or Offer in Compromise support. - Taxpayers with unfiled returns or older unresolved issues
Cases that need both cleanup and negotiation work. - People who prefer full-service help
Rather than managing forms, IRS communication, and procedural steps on their own.
May not be ideal for:
- Taxpayers with very small balances and straightforward payment-plan eligibility
- Individuals comfortable speaking with the IRS directly themselves
- Those who want fully transparent public pricing before any consultation
Bottom-line fit:
If your case feels escalated, confusing, or financially risky, Five Star Tax Resolution may be a strong fit. If your issue is simple and manageable through standard IRS channels, you may not need this level of service.
Conclusion
Final Verdict
Five Star Tax Resolution stands out as a credible option for taxpayers who need structured help with IRS debt and related enforcement issues. Its strengths are the breadth of services shown on its site, a clearly presented process, a free consultation, and a strong BBB profile, all of which make it easier to evaluate as part of a broader tax relief comparison.
Why choose Five Star Tax Resolution:
- Covers several major IRS relief categories, not just one narrow service
- Offers free consultation before you commit
- Highlights a simple, easy-to-follow service process
- Has an A+ BBB rating and a business history dating back to 2013
It may not be the most transparent option on pricing before consultation, but for taxpayers who value guidance, attorney-backed consultation, and a more hands-on resolution experience, Five Star Tax Resolution is a legitimate company worth considering.
✅ Ready to take the first step?
Get Your Free Tax Consultation and see whether Five Star Tax Resolution is a good fit for your situation.
FAQs
What services does Five Star Tax Resolution offer?
Five Star Tax Resolution highlights services such as Offer in Compromise, IRS installment agreements, penalty abatement, Fresh Start-related help, levy and wage garnishment assistance, unfiled return help, and corporate tax preparation support.
Does Five Star Tax Resolution offer a free consultation?
Yes. The company promotes a free consultation with a licensed tax attorney on its website.
Is Five Star Tax Resolution legit and safe to use?
It appears to be a legitimate tax relief company, with an official website, an A+ BBB rating, and a business start date listed as 2013 on its BBB profile.
How much does Five Star Tax Resolution charge?
The company does not publish standard pricing on its main website, so fees are likely quoted after reviewing your case and service needs.
Do they offer a money-back guarantee?
Its BBB profile references a refund policy stating that Five Star Tax Resolution provides a full refund if it cannot resolve your case. You should still confirm the exact terms in writing before signing up.
We may receive a commission if you choose to work with this provider. Our reviews are independent and based on publicly available information at the time of writing. We do not provide legal or tax advice.
